How can we help you?
How do I get in touch with the Ploom Care Team?
If you're having problems with your Ploom products, our Ploom Care team is here to help. Get in touch and we'll do our best to get the problem sorted out as quickly as possible.
You can reach our Ploom Care Team using the details below:
Phone: 1800 228 338
Email: [email protected]
or:
Live Chat: Click on the Live Chat icon in the bottom right corner of the screen.
Our Ploom Care Team is available 7 days a week (including public holidays)
Operating Hours:
Monday - Friday: 7am - 10pm
Saturday and Sunday (inlcuding Public Holiday): 10am - 6pm
Alternatively, do not hesitate to contact us via our Contact Us form.
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