How do I claim against my warranty?

To make a Ploom X Advanced warranty claim, get in touch and our Ploom Care Team will be happy to help. You can also head over to a Ploom Store  to make a claim in person.

We'll run a few tests to see what the problem is and figure out if we can fix your Ploom X Advanced.

 

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To enter our website and discover more about Ploom, please confirm that you are a smoker aged 18 years old or over. 

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